Dreambet is committed to responsible gaming and aims to provide a secure and controlled environment for all users of our mobile app. Gambling should remain a form of entertainment and must never lead to financial, social or personal problems. As a licensed operator under licence OGL/2024/181/0181 from the Curaçao Gaming Authority, we attach great importance to protecting our players.
Our responsible gaming tools
We provide various features directly in the app to help players manage their gaming behaviour. These tools are designed to give you full control over your activities on the platform and can be adjusted at any time via your account settings.
- Deposit limits, set a maximum amount per day, week or month
- Loss limits, limit how much you can lose at most within a chosen period
- Session limits, receive a notification when you have reached a set playing time
- Cooling-off period, block your account temporarily for 24 hours to 6 weeks
- Self-exclusion, close your account for 6 months, 1 year or permanently
- Reality check, receive periodic notifications about your playing time and balance
Signs of problematic gaming behaviour
It is important to be aware of signals that may point to problematic gaming behaviour. When gambling is no longer fun but becomes an obligation or an escape, it is time to take a critical look at your habits.
- You play with money that is actually meant for other things
- You try to win back losses by betting more
- You lie to family or friends about how much you play
- You feel restless or irritated when you try to play less
- Gambling affects your work, studies or relationships
- You borrow money to be able to keep playing
Our tips for healthy gaming behaviour
We advise our players to always approach gambling as entertainment, and not as a way to earn money. By following a few basic principles, playing stays fun and under control.
- Only play with money you can spare, never with borrowed money
- Decide in advance how much time and money you want to spend
- Take regular breaks during a gaming session
- Never play under the influence of alcohol or medication
- Do not combine gambling with other activities that require concentration
- Do not celebrate losses by placing larger bets
Where you can find help
If you notice that gambling is becoming a problem, it is important to seek help from professional organisations. These bodies provide confidential support, often free of charge and anonymously.
- Loket Kansspel, the Dutch information point for gambling problems
- Gambling Therapy, free online support in multiple languages
- GambleAware, international organisation for awareness and help
- GamCare, support, advice and counselling for problem gamblers
- Gamblers Anonymous, self-help group based on the twelve-step programme
- Gordon Moody, intensive treatment for severe gambling addiction
On top of that, our support team is ready for you 24 hours a day, 7 days a week via the live chat in the app. We handle every request with the utmost confidentiality and can help you set limits, close your account or refer you to specialised help.